Richmond ENCORE® Heat Pump Water Heaters
Truly Sustainable Savings
With the Richmond ENCORE® Heat Pump Water Heater family, you can save right away—in the form of available tax credits and utility rebates—then continue saving month after month with lower utility bills. Plus, heat pump models draw heat energy from the air and produce zero emissions, so they also help save the planet.
PLANET FRIENDLY EFFICIENCY
Hybrid Electric models deliver up to 4X the efficiency of a standard electric tank; Plug-in models deliver up to 5X the efficiency of gas models
PEACE-OF-MIND PROTECTION
Premium models include exclusive leak detection and auto water shut-off valve to guard against damage and eliminate worry1
ECONET® BUILT-IN
Control water heater settings right from your mobile device2
HASSLE-FREE INSTALLATION
We designed Richmond ENCORE Hybrid Electric and Plug-in Heat Pump Water Heaters to be just as easy to install as a standard water heater
SAVINGS, AND MORE,
ARE IN THE AIR
The Richmond ENCORE Hybrid Electric Water Heater draws heat from the air around it to deliver unmatched savings. Plus, it can also work like a standard electric water heater if the air is too cold. Get yours today to enjoy years of energy savings and worry-free hot water with smart features like these.
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Save Money & Energy
Save up to $491 per year in energy costs—that’s almost $5,000 over 10 years!3
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Heat Pump Technology
The Richmond ENCORE Hybrid Electric pulls heat energy from the air around it to heat your water, making it the most efficient water heater on the market5 with up to a 4.0 UEF
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Carbon Footprint Reduction
The Richmond ENCORE Hybrid Electric uses 75% less energy5 than a standard electric water heater to help minimize your impact on the environment—that’s up to 4X the efficiency of a standard electric water heater
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ENERGY-SAVING & TIME-OF-USE SCHEDULING
Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates
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Vacation / Away Mode
Reduce water heating costs while you’re away for a week or just the day—it’s easy to set from your phone even if you’ve already left home
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Demand Response Ready
Easily connect to utility demand response programs with the built-in CTA-2045 port. Reduce energy costs even more and earn rebates by participating in Demand Response programs
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LeakGuard™ Auto Water Shut-off Valve
Protect your home from water damage with this all-inclusive leak detection and prevention system that limits leaks to no more than 20 oz. of water6
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Built-in EcoNet® WiFi Technology3
Control and monitor your water heater—all from your smart phone
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Energy Usage Tracking
View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption
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Operation Modes
Choose from five operation modes to adjust to your lifestyle, all from the EcoNet App: Energy Saver, Heat Pump, Electric, High Demand, Vacation
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ADVANCED DIAGNOSTICS
Plumbers can view detailed alerts and alarm codes while at the water heater using either the screen or the Richmond ENCORE Contractor App6
Did You Know?
Richmond ENCORE® Series Hybrid uses less energy to operate than a classic 100 Watt incandescent light bulb4
SWITCHING FROM
GAS IS A SNAP
The Richmond ENCORE® Plug-in Heat Pump Water Heater makes it easy to replace a gas water heater thanks to the simple 120 volt plug-in design. Plus, it draws heat energy from the air around it to save you money and protect the environment—without compromising comfort.
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SIMPLE GAS TANK REPLACEMENT
Standard footprint with 120V, 15 Amp dedicated-circuit plug-in design that requires little to no electrical work
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SAVE MONEY & ENERGY
Save up to 55% per year in energy costs7
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HEAT PUMP TECHNOLOGY
The Richmond ENCORE Plug-in pulls heat energy from the air around it to heat your water, delivering up to 5X the efficiency of a gas water heater
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FAST RECOVERY4
The industry’s largest compressor8 enables the Richmond ENCORE Plug-in to quickly recover when hot water is used
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ENERGY-SAVING & TIME-OF-USE SCHEDULING
Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates
-
Vacation / Away Mode
Reduce water heating costs while you’re away for a week or just the day—it’s easy to set from your phone even if you’ve already left home
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Built-in EcoNet® WiFi Technology3
View real-time service alerts and control the water heater from anywhere2
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CARBON FOOTPRINT REDUCTION
Reduces carbon footprint with up to 80% reduction in energy use9
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Energy Usage Tracking
View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption
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ADVANCED DIAGNOSTICS
Plumbers can view detailed alerts and alarm codes while at the water heater using either the screen or the Richmond ENCORE Contractor App6
EASY GAS REPLACEMENT WITH NO ELECTRICAL WORK
Richmond ENCORE® Plug-in Heat Pump Water Heaters with HydroBoost make it easy to replace a gas water heater thanks to the simple plug-in design. With up to 5X the efficiency of a standard gas water heater and scheduling, the plug-in heat pump offsets energy costs for a quick return on your investment.
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SIMPLE GAS TANK REPLACEMENT
Standard footprint with 120V, 15 Amp shared-circuit plug-in design that requires no electrical work
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Save Money & Energy
Save up to 60% per year in energy costs10
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Heat Pump Technology
The Richmond ENCORE Plug-in Heat Pump with HydroBoost pulls heat energy from the air around it to heat your water, delivering up to 5X the efficiency of a gas water heater
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GET MORE HOT WATER WITH HYDROBOOST
Built-in HydroBoost mixing valve extends the tank’s hot water, maximizing output
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EASY GENERATOR BACK-UP
Low power draw means unit can be easily backed up by a generator when electricity is unavailable
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ENERGY-SAVING & TIME-OF-USE SCHEDULING
Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates
-
Vacation / Away Mode
Save energy on water heating costs while you’re away for a week or just for the day – it’s easy to set from your phone even if you’ve already left home
-
Demand Response Ready
Easily connect to utility demand response programs with the built-in CTA-2045 port. Reduce energy costs even more and earn rebates by participating in demand response programs
-
LeakGuard™ Auto Water Shut-off Valve
Protect your home from water damage with this all-inclusive leak detection and prevention system that limits leaks to no more than 20 oz. of water1
-
Built-in EcoNet® WiFi Technology
View real-time service alerts and control the water heater from anywhere2
-
Carbon Footprint Reduction
Reduces carbon footprint with up to 80% reduction in energy use9
-
Energy Usage Tracking
View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption
-
ADVANCED DIAGNOSTICS
Plumbers can view detailed alerts and alarm codes while at the water heater using either the display or the Richmond ENCORE Contractor App6
THERE’S ALWAYS
ROOM FOR BIG SAVINGS
Upgrading to heat pump technology is simple. Side clearance requirement is minimal for ENCORE Plug-in models* and zero for ENCORE Hybrid models—making them a smart replacement option even in tight spaces, like a closet.
*Richmond ENCORE Plug-in Heat Pump Water Heaters with Hydroboost have zero side clearance requirements.
Knowledge is Power
With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. It’s all possible with the Richmond ENCORE Electric Water Heater with LeakGuard and the EcoNet® App.2
EcoNet Home Screen
Check and adjust temperature, set schedule, change operating mode and view energy usage
Hot Water Availability Indicator
Avoid cold showers by checking if there is enough hot water
Element Health Indicator
Identify which element needs to be replaced for easier service call scheduling
Energy Usage Tracking
View weekly, monthly and yearly energy usage reports
Mobile Alerts
Learn immediately about any service needs or unexpected leaks
Water Temperature Control
Adjust water set temperature to balance hot water needs via the EcoNet App or hands-free voice control with Amazon Alexa
Setting Away and Home
Save energy on water heating costs while away and return home to a tank full of perfectly hot water
Contractor Information
Helps you connect with customers by giving them an easy way to reach and share codes with you for repeat business and simpler service calls
Advanced Diagnostics
Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service
Video Gallery
120 Volt Richmond ENCORE® Plug-in Heat Pump Water Heater (Dedicated Circuit)
120 Volt Richmond ENCORE® Plug-in Heat Pump Water Heater w/ Hydroboost & LeakGuard™ (Shared Circuit)